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A Day in My Life as a Customer Service Agent in Insolvency: How Listening Became My Superpower

Published on April 22, 2025 by Jinjin Lim Siong Kee Most people associate customer service with scripts, call logs, and quick...

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Published on April 18, 2025 by Jinjin Lim Siong Kee When I first switched my major to Information Technology Management in January 2025,...

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Published on April 15, 2025 by Jinjin Lim Siong Kee A reflection on key insights from a local digital marketing agency meeting, inspired...

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